Dear Valued Partners and Customers

As the May Day holiday approaches, we would like to inform you of our company's holiday schedule and work arrangements to ensure smooth communication and business continuity.

Holiday Schedule

In accordance with international labor conventions and our company's internal regulations, we will observe the May Day holiday from Friday, May 1st, 2026 to Tuesday, May 5th, 2026, totaling 5 days. We will resume normal business operations on Wednesday, May 6th, 2026.

Work Arrangements During the Holiday

Customer Service Support
Our customer service team will be on duty during the holiday to handle urgent inquiries and issues. You can reach us via the emergency contact information posted on our website's "Contact Us oumal@oumal.com " page. Please note that response times may be slightly delayed compared to regular working hours.For non-urgent matters, we will address them promptly upon our return to the office on May 6th.

Order Processing

Orders placed during the holiday period will be processed sequentially starting from May 6th. We appreciate your understanding if there is a slight delay in order confirmation and fulfillment.
If you have any urgent order requirements, please contact our sales team before April 30th, 2026, and we will make every effort to accommodate your needs.

Technical Support

Our technical team will maintain basic monitoring of our systems and platforms during the holiday. In the event of any critical system failures, we will respond and resolve them as quickly as possible to minimize any impact on your business.

We apologize for any inconvenience this may cause and thank you for your continued trust and support. We wish you a happy and relaxing May Day holiday!

SHENZHEN OUMAL REFRIGERATION MACHINERY CO.,LTD

April. 27th, 2026